Terms and Conditions

General Terms of Use

These terms govern the relationship between Panteon Casino and all registered players. By creating an account and using the platform, players agree to abide by these conditions in full.

Account Eligibility

Players must meet the following requirements to maintain an active account:

  • Minimum age of 19 years (18 in Alberta, Manitoba, and Quebec)
  • Legal resident of a jurisdiction where online gambling is permitted
  • Not currently self-excluded from gambling activities
  • Providing accurate personal information during registration

Each player may hold only one account. Multiple accounts will be closed, and associated funds may be forfeited.

Account Verification

Panteon Casino implements Know Your Customer (KYC) procedures to comply with anti-money laundering regulations. Verification may require:

  • Government-issued photo identification
  • Proof of address dated within three months
  • Payment method verification documents
  • Source of funds documentation for significant deposits

Withdrawal processing requires completed verification. Players should submit documents proactively to avoid delays when cashing out winnings.

Deposits and Withdrawals

Deposit Terms

Condition Requirement
Minimum Deposit $20 CAD
Maximum Deposit Varies by payment method
Currency Canadian Dollars
Processing Immediate for most methods

Deposits must originate from accounts or payment methods registered in the player’s name. Third-party payments are not accepted.

Withdrawal Terms

  • Minimum withdrawal: $50 CAD
  • Maximum daily withdrawal: $5,000 CAD (standard accounts)
  • Maximum monthly withdrawal: $50,000 CAD (subject to VIP tier)
  • Processing time: 24-72 hours depending on method
  • Withdrawals return to the original deposit method when possible

Large withdrawals may be processed in installments at the casino’s discretion. VIP players qualify for enhanced limits and expedited processing.

Bonus Terms and Conditions

Welcome Bonus

The 150% welcome bonus up to $5,000 carries the following terms:

  • Wagering requirement: 35x bonus amount
  • Maximum bet during wagering: $10 per spin
  • Bonus validity: 30 days from activation
  • Game contributions: Slots 100%, Table games 10%, Live dealer 10%
  • Maximum cashout: 10x bonus amount

General Bonus Rules

All promotional offers are subject to:

  • One bonus per player, household, IP address, or device
  • Bonus abuse patterns result in forfeiture of bonus and winnings
  • Irregular play patterns void bonus eligibility
  • Progressive jackpot wins are excluded from wagering contributions
  • No-deposit bonuses carry 60x wagering requirements

The casino reserves the right to modify or withdraw promotional offers without prior notice. Changes do not affect bonuses already in progress.

Game Rules and Fair Play

Random Number Generation

All games utilize certified random number generators ensuring unpredictable outcomes. Results cannot be influenced by players, casino staff, or external parties.

Betting Limits

Individual games display minimum and maximum bet amounts. Players must respect these limits. Systematic betting patterns designed to exploit promotions constitute bonus abuse.

Malfunction Policy

In the event of game malfunction, bets placed on affected rounds are void. Displayed wins during malfunctions are invalid regardless of amount shown.

Account Closure

Player-Initiated Closure

Players may close accounts at any time by contacting support. Remaining balances are withdrawn according to standard procedures following closure request.

Casino-Initiated Closure

The casino may close accounts for:

  • Terms violation
  • Suspected fraud or money laundering
  • Multiple account operation
  • Chargeback activity
  • Self-exclusion requests
  • Extended inactivity (12+ months)

Funds in closed accounts due to terms violations may be forfeited after investigation.

Limitation of Liability

Panteon Casino provides gaming services on an “as is” basis. The casino is not liable for:

  • Losses resulting from gameplay decisions
  • Technical failures beyond reasonable control
  • Third-party payment processor issues
  • Unauthorized account access due to player negligence

Maximum liability for any claim is limited to the player’s account balance at the time of the incident.

Dispute Resolution

Players with unresolved complaints should first contact customer support at support@panteon.ca. If satisfaction is not achieved through standard channels, players may escalate to independent dispute resolution services.

Amendments

These terms may be updated periodically. Continued use of the platform following changes constitutes acceptance of revised terms. Material changes are communicated via email to registered players.

Governing Law

These terms are governed by applicable laws of the jurisdiction under which Panteon Casino operates. Players agree to submit to the exclusive jurisdiction of competent courts for dispute resolution.

Contact Information

For questions regarding these terms:

Players are responsible for reviewing these terms regularly and understanding their obligations before participating in gaming activities.